Register your account to unlock even more.
- Easy service requests and payments
- Review your contract and coverage information
- Access exclusive perks and discounts
New Member Welcome Call
Let’s chat about your new coverage.
We’re here to make sure you feel confident in your new coverage. Join us for a quick, 5-10 minute phone call to discuss your benefits and how we can tailor them to your needs.
Maximize your benefits
Get your questions answered
Personalize your coverage
Browse discounts & offers
Savings with New HVAC Program
One of the many perks of being an AHS member is having access to valuable savings on the home services and equipment you really need—like a new HVAC system.
Smart Home/Tech Installation
We make tech installations and support a snap for our members. Get help with smart device installation, wifi and network connectivity support, and much more.
Appliance Discounts
You rely on your appliances every single day. When the time comes to get a new one, you can save big on brand name appliances through our Appliance Discount Program.
Partner Discounts & Offers
From lawn care to filter discounts and interior design services, we can help take the hassle out of owning a home.
HVAC Tune-Ups
Help keep your HVAC in tip-top shape with pre-season HVAC Tune-ups. As a ShieldPlatinum member, you even get one free pre-season HVAC Tune-up per agreement term as a member perk.
Member FAQs
You can log in to your AHS online MyAccount or use the AHS mobile app where you can view real-time updates on your request, including the assigned service professional and their estimated arrival time; you can also access this information by calling AHS customer service
No, we do not place a limit on the number of covered repairs, although some coverage limitations and exclusions, such as covered item limits, may apply.
Please review the Sample Plan Agreement for a specific list of coverage limitations and exclusions. If you are a current member, you can view your specific plan agreement in MyAccount.
Of course. You can make changes to your coverage for 60 days after your plan becomes effective. To change your plan, call 844.231.1594.
Once your coverage begins (30 days after sign-up), you can file a service request 24/7 online via MyAccount. You can also call 844.231.1594 to file a service request.
Yes. We offer a 30-day workmanship guarantee, which means if you have an issue regarding your completed repair or replacement within 30-days of completion, we'll send a Pro back out for free. Either request service online via MyAccount or call 833.706.2864. Please see the sample plan agreement for more details.
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