Testimonials

A home warranty plan from American Home Shield is worth it if you want to protect your budget from the cost and inconvenience of unexpected breakdowns. A home warranty empowers homeowners to feel confident and in control of their homes. We offer plans that cover the home systems and appliances we rely on every day to keep our homes and lives running smoothly.

Once you purchase a home warranty plan, there is a 30-day activation period before you can start using it and place your first service request. However, if you purchased a real estate plan, your warranty becomes active at closing.

Once your plan is active, there are two easy ways to get help for your covered item:

Try video chat*

• Open the AHS app and tap video chat
• Speak with a live repair Expert to help assess or fix your issue yourself at no extra cost

Get in-person help

• Request service 24/7 in the app, online, or by phone and pay your service fee
• We'll send a qualified, independent Pro to address your issue
• Your qualified Pro will contact you to schedule a visit to diagnose the problem and identify a solution. We'll pay for your covered repair up to your agreement terms and help get you back up and running. It's that easy!

*Video chat feature available as a benefit to AHS members . See ahs.com for hours and details.
**See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

For Service, please call 1.800.858.1922

For Sales, please call 1.855.774.8838

Only if it is an unknown pre-existing condition or issue. With AHS you get coverage for:

• Normal wear-and-tear, no matter the age of a covered item 
• Unknown, pre-existing breakdowns 
• Items without maintenance records 
• Duplicates of the same item, like that extra AC unit 
• Removal of defective equipment 
• Refrigerant recapture, reclaim and disposal
• Breakdowns caused by improper installations or repairs, insufficient maintenance, rust, corrosion and sediment and mismatched HVAC systems

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply. Coverage not available in all areas. 

Yes, if you are the owner of the rental property. You can easily purchase an American Home Shield home warranty for your rental property online at ahs.com.