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American Home Shield

Home Warranty Plans & Coverage

Clothes Washer

Clothes Washer warranty coverage

You depend on your washing machine to keep your clothes looking good and your household running smoothly. We can help ensure your washer is running smoothly, too, with coverage for its essential parts and components. When you discover a covered problem with your washer, you can simply place a service request online or call American Home Shield®.

American Home Shield will pay up to $4,000 per covered appliance ($7,000 with ShieldComplete℠ plan) for access, diagnosis, and repair/replacement per the limitations and exclusions in your plan agreement.

Real Estate Plans

ShieldEssential
ShieldPlus
ShieldComplete

Shield Essential

Covers the hardworking basics. ShieldEssential protects parts of 20 major systems to help keep your home running.

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What's covered:

  • Heating and AC systems
    (up to $15,000 in coverage per system)
  • Electrical systems
  • Plumbing systems
  • Water heater
    (up to $1,500 in coverage per unit)

Member benefits*:

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Home services offers: HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune- up and more
  • Partner discounts: HVAC filters, eco- friendly home cleaning products, lawncare services, maid services, shopping discounts and more

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Shield Plus

More coverage can mean more confidence in your home. ShieldPlus protects parts of 27 major systems and appliances.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
    (up to $4,000 in coverage per appliance)
  • Laundry appliances
    (up to $4,000 in coverage per appliance)
  • Water heater
    (up to $1,500 in coverage per unit)
  • New: Unlimited AC refrigerant

Member benefits*:

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Home services offers: HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune- up and more
  • Partner discounts: HVAC filters, eco- friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Shield Complete

Total peace of mind feels good. ShieldComplete protects 29 items, including roof leak repair, exterior lines coverage and member perks like one free HVAC tune-up or rekey.

Get a Free Quote


What's covered:

  • NEW: Exterior lines coverage for water, sewer, and gas lines and pipes that extend outside the home
    (up to $2,000 in coverage per line)
  • Heating and AC systems
    (up to $15,000 in coverage per system)
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
    (up to $7,000 in coverage per appliance)
  • Laundry appliances
    (up to $7,000 in coverage per appliance)
  • Water heater
    (up to $2,500 in coverage per unit)
  • Roof leak repair
    (up to $1,000 in roof leak repair coverage)
  • Unlimited AC refrigerant

Member benefits*:

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • On the house: On the House: Choice of one free service (rekey, HVAC tune-up, ceiling fan installation, light fixture installation, or garage door tune-up)
  • Partner discounts: HVAC filters, eco- friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Clothes Washer warranty coverage details

Covered:
All parts and components of clothes washers
Not Covered:
Accessories, such as stands and drawers
AHS

Frequently Asked Questions

Yes, our ShieldPlus and ShieldComplete plans cover the parts and components of clothes washers.

We cover all components and parts of clothes washers. The ShieldPlus plan covers up to $4,000 for each covered appliance. The ShieldComplete plan covers up to $7,000 for each covered appliance. And if we can’t repair the covered item, we’ll replace it subject to the limitations and exclusions in your plan agreement. See the page above or the plan agreement for more detailed coverage information.

If we can’t repair your covered washer, we’ll replace it subject to the limitations and exclusions of your plan agreement and remove the defective item. 

We will match the replacement as similarly as possible to the malfunctioned washer in terms of features, capacity, and efficiency. However, we cannot guarantee that we can match the exact dimensions, brand, or color. You can also opt for a pay out in the amount of a similar model so you can upgrade your appliance and use our Appliance Discount Program. Our member exclusive discounts will help your dollars go further.

You can place your first service request once your coverage begins on the day of closing. Service requests can easily be placed 24/7 online via MyAccount or by calling 1-888-691-2854 during standard business hours to request service.

It's an annual home warranty plan that helps with the cost and hassle when parts of your home systems and appliances break down. Our real estate-specific plans are offered to both home buyers and sellers and coverage begins immediately. You will also get protection for things other home warranties might not cover, like old home systems and appliances, insufficient maintenance, improper installations or repairs, mismatched HVAC systems in certain circumstances, and more.

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Thinking about coverage?

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Other home appliances we cover

We protect the big and little things that keep your home running and humming

  • Refrigerators
  • Ranges/Cooktops
  • Ovens
  • Dishwashers
  • Built-in Microwaves
  • Clothes Dryer
  • Garbage Disposals
  • Installed Instant Hot/Cold Water Dispensers

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