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American Home Shield

Home Warranty Plans & Coverage

  1. Home Warranty
  2. Coverage
  3. Real Estate -Coverage
  4. Real Estate -Home Appliance Warranty - Coverage and Protection
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Appliance Coverage

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It’s a good day to have a bad appliance

Refrigerators melt down, dishwashers run out of steam, cooktops go kaput. Expect the unexpected and feel confident knowing you have the coverage you need from your home warranty plan. We cover the parts and components of everyday appliances, regardless of age or condition.

Real Estate Plans

ShieldEssential ℠
ShieldPlus ℠
ShieldComplete ℠

Shield Essential℠

Covers the hardworking basics. ShieldEssential protects parts of 20 major systems to help keep your home running.

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What's covered:

  • Heating and AC systems
    (up to $15,000 in coverage per system)
  • Electrical systems
  • Plumbing systems
  • Water heater
    (up to $1,500 in coverage per unit)

Member benefits*:

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Home services offers: HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune- up and more
  • Partner discounts: HVAC filters, eco- friendly home cleaning products, lawncare services, maid services, shopping discounts and more

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Shield Plus℠

More coverage can mean more confidence in your home. ShieldPlus protects parts of 27 major systems and appliances.

Get a Free Quote

What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
    (up to $4,000 in coverage per appliance)
  • Laundry appliances
    (up to $4,000 in coverage per appliance)
  • Water heater
    (up to $1,500 in coverage per unit)
  • New: Unlimited AC refrigerant

Member benefits*:

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Home services offers: HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune- up and more
  • Partner discounts: HVAC filters, eco- friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Best Coverage

Shield Complete℠

Total peace of mind feels good. ShieldComplete protects 29 items, including roof leak repair, exterior lines coverage and member perks like one free HVAC tune-up or rekey.

Get a Free Quote

What's covered:

  • NEW: Exterior lines coverage for water, sewer, and gas lines and pipes that extend outside the home
    (up to $2,000 in coverage per line)
  • Heating and AC systems
    (up to $15,000 in coverage per system)
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
    (up to $7,000 in coverage per appliance)
  • Laundry appliances
    (up to $7,000 in coverage per appliance)
  • Water heater
    (up to $2,500 in coverage per unit)
  • Roof leak repair
    (up to $1,000 in roof leak repair coverage)
  • Unlimited AC refrigerant

Member benefits*:

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • On the house: On the House: Choice of one free service (rekey, HVAC tune-up, ceiling fan installation, light fixture installation, or garage door tune-up)
  • Partner discounts: HVAC filters, eco- friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.


*Member Benefits: These services are offered in addition to your plan. Benefits may be provided by a third party, be subject to additional terms and conditions, and/or require payment of additional fees/costs. Subject to availability. Video call hours are 8AM-9PM CST, 7 days/week. Subject to change.

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More about appliance coverage

  • $4,000 per covered appliance ($7,000 with ShieldComplete plan)
  • Savings from costly, out-of-pocket repairs
  • Coverage that protects the components of the appliances you rely on most, no matter their age.
  • 30-day workmanship guarantee: if you have an issue with your completed repair within 30 days of service, we’ll send a Pro back out for free.

Appliances covered:

Refrigerators

Ranges/Cooktops

Ovens

Dishwashers

Built-in Microwaves

Clothes Washers

Clothes Dryers
View Sample Agreement
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We sweat the small stuff for you. 

American home shield short logo mark

As an AHS member, you know your budget, your time and let’s be honest, your sanity, are covered. With our Shield Assurances, we take care of things other home warranty companies might not, like: 

  • Breakdowns caused by normal wear-and-tear, no matter the age of a covered item 
  • Unknown, pre-existing breakdowns 
  • Items without maintenance records 
  • Duplicates of the same item, like that extra A/C unit 
  • Removal of defective equipment 
  • Refrigerant recapture, reclaim and disposal
  • Breakdowns caused by improper installations or repairs, insufficient maintenance, rust, corrosion and sediment and mismatched HVAC systems

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

Thinking about coverage?

Sounds like a plan. Find the warranty that fits you best.

AHS

Frequently Asked Questions

American Home Shield® covers the parts and components of 9 laundry and kitchen appliances that help keep your home running smoothly, including: Refrigerators, Ranges/Cooktops, Ovens, Dishwashers, Built-in Microwaves, Garbage Disposals, Clothes Washers, Clothes Dryers, and Installed Instant Hot/Cold Water Dispensers.

Yes, we don't care how old your home systems and appliances are. You can purchase an American Home Shield home warranty without an inspection or maintenance records.  

American Home Shield will assign a Pro from our network who specializes in the type of item and issue you are experiencing. The assigned Pro will then reach out to you. In some limited situations, American Home Shield may offer you the ability to choose your own contractor, also known as Outside Authorization. Unless American Home Shield offers you the Outside Authorization, you may not use your own contractor. Please see the plan agreement for more information. 

If we can't repair your covered appliance, we will replace it subject to the limitations and exclusions in your plan agreement and remove the defective item.

When you join American Home Shield, there are two fees associated with your home warranty plan: the plan cost and the amount you'll pay when you need to request service, which is your service fee. Your service fee is a set amount that you get to choose when you sign up for your plan. It is a nonrefundable fee that covers the cost for a Pro to diagnose the item.

No, we do not limit the number of service requests that you can make. With the ShieldPlus plan, we will cover up to $4,000 per covered appliance and with the ShieldComplete plan, we will cover up to $7,000 per covered appliance. See the plan agreement for coverage details.

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