Your air conditioner is an important system in your home, especially when outside temperatures rise. Having the right coverage makes it a lot easier to keep your air conditioning system up and running. When you discover a covered problem, you can simply place a service request online or call American Home Shield.
The covered item limit is $5,000. However, the covered item limit for the following types of air conditioners is $1,500: glycol, hot water, or steam circulating heating system, any water heater which supplies heated water to such system(s), geothermal and/or water source heat pumps. American Home Shield will cover up to $1,000 should the contractor need to cut through concrete to access any HVAC system components. For ShieldSilver and ShieldGold, there is a $10 per pound AC refrigerant limit. For ShieldPlatinum, we will cover all costs of AC refrigerant.
Covers the hardworking basics. ShieldSilver protects parts of 19 major systems to keep your home running.
What's covered:
Member benefits*:
If more coverage means less worries, ShieldGold is for you. It protects parts of 28 major home systems and appliances in your home.
What's covered:
Member benefits*:
NEW! Video chat with live repair Experts for real-time help at no extra cost.
Total peace of mind feels good. ShieldPlatinum protects 29 items, including roof leak repair coverage and other member perks like one, free HVAC tune-up.
What's covered:
Member benefits*:
NEW! Video chat with live repair Experts for real-time help at no extra cost.
See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.
*Member Benefits: Services offered are an added benefit to AHS members and may be offered by a third party. You will pay the amount shown in conjunction with the offer when you book those services in the AHS app or online via MyAccount. Video chat feature available at no cost and with select plans during normal business hours.
**Heating or Cooling System Tune-ups are available seasonally (spring: AC, fall: heating) and provided by Frontdoor Pro. For license numbers, please visit Frontdoor Pro Licensing Information. Service dates are limited and may vary based on location.
Yes, all 3 of our home warranty plans cover parts and components of air conditioners and the covered item limit is $5,000 per system during your 1-year plan agreement term. Please see the plan agreement for more detailed coverage information, limitations and exclusions.
All 3 of our home warranty plans include coverage up to $5,000 per air conditioning system (per 1-year term) for ducted central and electric split and package units, geothermal, evaporative coolers, wall air conditioners, and mini-splits. They do not include coverage for window units, or outside or underground components for geothermal and/or water source heat pumps. Please see the coverage details on the page above or the plan agreement for more information on limitations and exclusions.
Yes, all of our plans offer coverage for AC refrigerant. We cover up to $10/lb with the ShieldSilver and ShieldGold plans, while our ShieldPlatinum plan includes unlimited AC refrigerant. This is an important home warranty plan benefit since refrigerant can be so expensive.
If we can’t repair your covered air conditioning system, we’ll replace it subject to your plan's $5,000 per air conditioning unit limit and the other limitations and exclusions included in your plan agreement.
Once your coverage begins (30 days after you sign up for your new home warranty plan) you can place a service request 24/7 online via MyAccount or call 1-888-691-2854 during standard business hours to request service.
Our best home warranty plan is the one that’s right for you and your home. The ShieldSilver plan covers the parts and components of your key systems like your heating and cooling, plumbing, and electrical systems. ShieldGold covers all of the above systems plus your laundry and kitchen appliances. And with ShieldPlatinum, you get coverage for just about everything: parts of home systems and appliances, plus premium features like roof leak repair coverage, unlimited AC refrigerant, and one free HVAC Tune-up per agreement term. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs.
AC units generally last 10-20 years with proper maintenance.
Common issues include refrigerant leaks, frozen coils, dirty filters, and mechanical wear and tear.
Repair costs can range from $100 to over $1,000 depending on the issue.
An AC recharge involves refilling the refrigerant in the system.
Knocking, clicking, and buzzing can indicate different issues, from minor to serious.
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