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American Home Shield

Home Warranty Plans & Coverage

  1. Home Warranty
  2. Coverage
  3. Home Services Coverage
  4. HVAC Tune Up
Smiling technician repairing an air conditioner.
Smiling technician repairing an air conditioner.

HVAC Tune-Ups

HVAC Tune-Ups

Think of a seasonal HVAC tune-up as a wellness check for the hardest-working system in your home. With the recommendation of two HVAC tune-ups a year, scheduling one in the spring and another in the fall can help keep your heating and cooling on track, reduce the chances of unexpected hiccups, and may even help your system go the distance. After all, it's a lot easier to prepare for the weather than to try and change it.

HVAC tune-ups are a member benefit offered in addition to your home warranty plan and provided by Frontdoor Pro. Tune-ups are available in the spring (AC only) and fall (heat only) and are not available in all locations. Service dates are limited and may vary based on location, Pro availability, and weather - including daytime outside air temperature of 65 degrees Fahrenheit or above for AC tune ups. Tune-ups are available for more than one HVAC unit but are subject to an additional pre-established fee (plus any applicable sales tax) per unit. If during the tune-up an issue with your HVAC is identified, you may opt into creating a service request in accordance with the terms of your home warranty plan - including required payment of your service fee and subject to your plan's coverage limits and charges for non-covered items where applicable. Tune-ups are maintenance services and provide no guarantee against system breakdowns or failures.

House

Homeowner Plans

ShieldSilver™
ShieldGold™
ShieldPlatinum™

Shield Silver™

Covers the hardworking basics. ShieldSilver protects parts of 20 major systems to keep your home running.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Up to $5,000 in coverage per heating and AC system for repair or replacement
  • Up to $1,000 in coverage per water heater for repair or replacement

Member benefits:*

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

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Most Popular

Shield Gold™

If more coverage means less worries, ShieldGold is for you. It protects parts of 27 major home systems and appliances in your home.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry Appliances
  • Up to $5,000 in coverage per heating and AC system for repair or replacement
  • Up to $2,000 in coverage per appliance for repair or replacement
  • Up to $1,000 in coverage per water heater for repair or replacement

Member benefits:*

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Shield Platinum™

Total peace of mind feels good. ShieldPlatinum protects 29 items, including roof leak repair coverage and other member perks like one, free HVAC tune-up.

See Pricing

What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry appliances
  • Up to $5,000 in coverage per heating and AC system for repair or replacement 
  • Up to $4,000 in coverage per appliance for repair or replacement
  • Up to $2,000 in coverage per water heater repair or replacement
  • Up to $1,000 in coverage for roof leak repairs
  • NEW: Up to $2,000 in coverage per line for exterior lines (includes water, sewer, and gas lines and pipes outside the home)

Member benefits:*

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • One FREE HVAC tune-up
  • Offers for home services such as rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Plans subject to change. See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply. Video call hours are 8AM-9PM CST, 7 days/week. Subject to change.


*Member Benefits: These services are offered in addition to your plan. Benefits may be provided by a third party, be subject to additional terms and conditions, and/or require payment of additional fees/costs. Subject to availability.

HVAC Tune-Up Details

Included:
Check the heat exchanger (heating check in fall)
Inspect disconnects (AC in spring, heating in fall)
Check thermostat
Check filters
Check contactor and condensate line
Test capacitors and operations
Clean/tighten electrical connections
Test safety and limit switches
Check refrigerant levels and systems pressures (AC check in spring)
Clean the burners (heating check in fall)
Inspect the pilot system (heating check in fall)
With a heat pump system - test temperature split, rinse condenser coils, check evaporator coil & perform amp draw on condenser motor and compressor
Not Included:
Systems that are unsafe for Pro to access safely to perform tune-up
Free filters (However if you provide us with a new one, the Pro will install it for you)
Cleaning of condensate line stoppages (requires new service request)
Recharging refrigerant (requires new service request)
Evaporator/indoor coil cleaning, including acid cleaning beyond hosing with water
Cleaning or unclogging services to correct problems related to lack of manufacturer recommended maintenance
Geothermal systems, mini-split systems, boilers, swamp coolers, window and wall units, and oil furnaces
Outdoor condenser coil cleaning beyond a water wash
Repair of any breakdown

HVAC Tune-ups are offered by Frontdoor Pro and performed by a Frontdoor Pro independent service contractor. For Frontdoor Pro license numbers, please visit Frontdoor Pro Licensing Information.

AHS

HVAC Tune Up FAQs

Our HVAC Tuneups are offered at an additional pre-established fee with the ShieldSilver and ShieldGold. If you have ShieldPlatinum plan, you get one free tune-up per contract term.

You will simply pay a fee per unit (plus sales tax where applicable) for your HVAC tune-up. Should a covered issue be found that requires repair, you will be charged your service fee for that separate service request.

AC refrigerant should be checked during your spring HVAC tune-up every year and refilled when necessary.

Your refrigerant levels will be checked during the spring AC tune-up. If your AC system needs a refrigerant refill to keep the air in your home cool, AHS plans provide refrigerant at the discounted rate of $10 per pound.

If a refrigerant refill is required, you will be charged your service fee for that separate service request.

You can place your first service request 30 days after you sign up for your plan. Service requests can easily be placed 24/7 online via MyAccount or by calling 1-888-691-2854 during standard business hours to request service.

Our best home warranty plan is the one that’s right for you and your home. The ShieldSilver plan covers the parts and components of your must-have systems like your heating and cooling, plumbing, and electrical systems. ShieldGold covers all of the above plus your laundry and kitchen appliances. And with ShieldPlatinum, you get coverage for just about everything: home systems and appliances, plus premium features like roof leak repair coverage, and one free HVAC Tune-up per agreement term. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs. Please review the Sample Plan Agreement for specific coverage details.

Protecting your heating and AC system with a home warranty can help save you money on repairs, give you peace of mind that you have someone in your corner when unexpected breakdowns happen, and help save you time because we’ll find the right Pro for the job.

An HVAC system can lose 5%-15% efficiency each year if not regularly maintained, so it’s important to get two, pre-season HVAC tune-ups per year - one in the spring to prepare your AC for summer and another in the fall to ensure your heating system is ready for winter. If you have multiple HVAC units, you will pay a fee per unit for your tune-up. One free tune-up per plan agreement term is included with our ShieldPlatinum plan. 

Simply place a service request online via MyAccount, pay the fee, and then we’ll assign a Pro to your HVAC tune-up service request. 

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