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American Home Shield

Home Warranty Plans & Coverage

  1. Home Warranty
  2. Coverage
  3. Home System Warranty
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Home Systems Coverage

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Home Systems Warranty Coverage

Electrical, air conditioning, plumbing…these are just some of the major systems that do a lot of heavy lifting in your home, which means it’s a big deal when they break down. That’s why all three plans from American Home Shield cover parts of your home systems, regardless of age or condition. You don’t have to sweat it when the big stuff breaks, because we’ll be there to fix your covered items.

House

Homeowner Plans

Shield Silver

Covers the hardworking basics. ShieldSilver protects parts of 19 major systems to keep your home running.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Up to $5,000 in Coverage for Heating & AC Systems for Repair or Replacement

Member benefits*:

  • Offers for home services such as HVAC Tune-ups**, Rekey and more
  • Partner discounts

Shield Gold

If more coverage means less worries, ShieldGold is for you. It protects parts of 28 major home systems and appliances in your home.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Kitchen Appliances
  • Laundry Appliances
  • Up to $5,000 in Coverage for Heating and AC Systems for Repair or Replacement
  • Up to $2,000 in Coverage per Appliance for Repair or Replacement

Member benefits*:

  • Offers for home services such as HVAC Tune-ups**, Rekey and more
  • Partner discounts

NEW! Video chat with live repair Experts for real-time help at no extra cost.

Shield Platinum

Total peace of mind feels good. ShieldPlatinum protects 29 items, including roof leak repair coverage and other member perks like one, free HVAC tune-up.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Kitchen Appliances
  • Laundry Appliances
  • Up to $5,000 in Coverage for Heating and AC Systems for Repair or Replacement 
  • Up to $4,000 in Coverage per Appliance for Repair or Replacement
  • Up to $1,000 in Coverage for Roof Leak Repairs
  • Up to $250 in Coverage for Code Violations, Permits, and Modifications
  • Unlimited AC Refrigerant

Member benefits*:

  • FREE HVAC Tune-up**
  • Offers for home services such as Rekey and more
  • Partner discounts

NEW! Video chat with live repair Experts for real-time help at no extra cost.

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.


*Member Benefits: Services offered are an added benefit to AHS members and may be offered by a third party. You will pay the amount shown in conjunction with the offer when you book those services in the AHS app or online via MyAccount. Video chat feature available at no cost and with select plans during normal business hours.


**Heating or Cooling System Tune-ups are available seasonally (spring: AC, fall: heating) and provided by Frontdoor Pro. For license numbers, please visit Frontdoor Pro Licensing Information. Service dates are limited and may vary based on location.

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More about home systems coverage

  • Coverage of up to $5,000 per HVAC system 
  • Savings from costly, out-of-pocket repairs
  • Protection for the parts and components of the home systems you rely on most, no matter their age.
  • 30-day workmanship guarantee: if you have an issue with your completed repair within 30 days of service, we’ll send a Pro back out for free.
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We sweat the small stuff for you.

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Rest easy. With our Shield Assurances, we take care of things other home warranty companies might not, like:

  • Breakdowns caused by normal wear-and-tear, no matter the age of a covered item
  • Unknown, pre-existing breakdowns
  • Items without maintenance records
  • Duplicates of the same item, like that extra AC unit
  • Removal of defective equipment
  • Refrigerant recapture, reclaim and disposal
  • Breakdowns caused by improper installations or repairs, insufficient maintenance, rust, corrosion and sediment and mismatched HVAC systems

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

Thinking about coverage?

Sounds like a plan. Find the warranty that fits you best.

AHS

Home System FAQs

American Home Shield covers components of the key systems that keep your home running. Please click on each system for specific coverage details: Air Conditioners, Heating Systems, Ductwork, Built-in Exhaust Fans, Main Breaker & Fuse Panel Box, Doorbells, Interior Electrical Lines, Ceiling Fans, Garage Door Openers, Interior Plumbing Lines, Toilets, Faucets & Valves, Water Heaters, Built-in Jetted Tub Motor, Parts, and Air Switch Assemblies, and more.

There is a $50,000 total coverage limit per agreement term in our  ShieldSilver, ShieldGold, and ShieldPlatinum plans for repair or replacement. In addition, some covered items also have coverage limits, such as $5,000 per covered air conditioning and heating system. If the covered item can only be accessed through concrete (including cinderblock) wall, floor, or ceiling, American Home Shield will cover up to $1,000 for access and to return such opening to a rough finish. See the plan agreement for full details.

Yes, our ShieldPlatinum plan covers up to $250 for modifications, code requirements, and permits. Say your water heater breaks down and can’t be repaired. Our Pro comes to replace it for you thanks to your American Home Shield coverage. But, your new water heater is a different size than the old one, so the drain and gas lines won’t reach. To get the new unit hooked up, we’ll need to make some modifications. This coverage helps cover the cost to extend or adjust those lines and get everything working properly. We may also find that the water heater’s location is no longer up to code per your city’s ordinances, so we’ll find a new spot for it and cover the relocation cost up to the limit. Once it's time for installation, a permit will be needed, so this coverage also helps pay for any permit fees needed to complete the modifications. The ShieldSilver and ShieldGold plans do not include this coverage. 

Yes, we don't care how old your home systems and appliances are. You can purchase an American Home Shield home warranty without an inspection or maintenance records.

When you join American Home Shield, there are two fees associated with your home warranty plan: the plan cost and the amount you'll pay when you need to request service, which is your service fee. Your service fee is a set amount that you get to choose when you sign up for your plan. It is nonrefundable and covers the cost for a Pro to diagnose the item.

Yes, our members have access to a variety of discounted home services such as HVAC tune-ups, home cleaning, lawn care, and smart home device installation services. Learn more here

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