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American Home Shield

Home Warranty Plans & Coverage

A toddler gleefully throwing toilet paper around.
A toddler gleefully throwing toilet paper around.

Septic Pumps

Septic System Ejector Pump & Pumping Warranty Coverage

Out of sight, but definitely not out of mind when something goes wrong, your septic ejector pump helps keep your home running smoothly. Add Septic System Ejector Pump & Pumping coverage to your home warranty plan and, for covered issues, simply place a service request online or call American Home Shield®. We'll help take the hassle out of handling unexpected breakdowns, and get you back to living that don’t worry, be warranty way of life

American Home Shield will pay up to $500 per agreement term for covered repairs for any permanently installed sewage ejector pumps located inside or outside the main foundation of the covered home, connected to either a sewer system or septic system.

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Homeowner Plans

Shield Silver™

Covers the hardworking basics. ShieldSilver protects parts of 20 major systems to keep your home running.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Up to $5,000 in coverage per heating and AC system for repair or replacement
  • Up to $1,000 in coverage per water heater for repair or replacement

Member benefits:*

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

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Shield Gold™

If more coverage means less worries, ShieldGold is for you. It protects parts of 27 major home systems and appliances in your home.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry Appliances
  • Up to $5,000 in coverage per heating and AC system for repair or replacement
  • Up to $2,000 in coverage per appliance for repair or replacement
  • Up to $1,000 in coverage per water heater for repair or replacement

Member benefits:*

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Shield Platinum™

Total peace of mind feels good. ShieldPlatinum protects 29 items, including roof leak repair coverage and other member perks like one, free HVAC tune-up.

See Pricing


What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry appliances
  • Up to $5,000 in coverage per heating and AC system for repair or replacement 
  • Up to $4,000 in coverage per appliance for repair or replacement
  • Up to $2,000 in coverage per water heater repair or replacement
  • Up to $1,000 in coverage for roof leak repairs
  • NEW: Up to $2,000 in coverage per line for exterior lines (includes water, sewer, and gas lines and pipes outside the home)

Member benefits:*

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • One FREE HVAC tune-up
  • Offers for home services such as rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Plans subject to change. See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply. Video call hours are 8AM-9PM CST, 7 days/week. Subject to change.


*Member Benefits: These services are offered in addition to your plan. Benefits may be provided by a third party, be subject to additional terms and conditions, and/or require payment of additional fees/costs. Subject to availability.

Septic System Ejector Pump & Pumping coverage details

Covered:
The sewage ejector pump for septic system only
Septic tank pumping one time during the plan agreement term if a stoppage has occurred due a septic backup
Not Covered:
Stoppages or roots that prevent the effective use of any externally applied sewer machine cable
Chemical treatment of the septic tank and/or sewage lines
Disposal of waste
Tanks, leach lines, cesspool
Any mechanical pump or systems (such as sewage grinder pumps and lift stations)
AHS

Septic System FAQs

Yes, you can add septic ejector pump & pumping coverage to your home warranty plan at the point of purchase.

Septic ejector pump & pumping coverage includes mainline stoppages that can be cleared through an existing access point or without excavation, and the sewer ejector pump. The septic tank will be pumped once during your contract term if the stoppage is due to septic backup. To see what is specifically covered, as well as limitations and exclusions, please view the page details above or the plan agreement. 

Septic pump coverage runs concurrently with your annual home warranty plan. 

You can purchase the septic pump coverage when you purchase your home warranty plan, or during the renewal period when your contract expires.

You can place your first service request 30 days after you sign up for your plan. Service requests can easily be placed 24/7 online via MyAccount or by calling 1-888-691-2854 during standard business hours to request service.

Our best home warranty plan is the one that’s right for you and your home. The ShieldSilver plan covers the parts and components of your must-have systems like your heating and cooling, plumbing, and electrical systems. ShieldGold covers all of the above plus your laundry and kitchen appliances. And with ShieldPlatinum, you get coverage for just about everything: home systems and appliances, plus premium features like roof leak repair coverage, and one free HVAC Tune-up per agreement term. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs. Please review the Sample Plan Agreement for specific coverage details.

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