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American Home Shield

Home Warranty Plans & Coverage

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Rekey

Man in workwear fixing a door handle.

Rekey Service

Whether you've just moved into a new home, or simply misplaced a house key, you'll want to consider rekeying your home. Our Rekey Service makes it easy. Simply place a service request online and a locksmith will rekey up to six keyholes with four identical keys for a fee.

Rekey services are offered by Frontdoor Pro and performed by a Frontdoor Pro independent contractor. For Frontdoor Pro license numbers, please visit Frontdoor Pro licensing information. Please note that the locksmith must have one current key. If the member is missing all keys, an additional fee may apply.

 

House

Homeowner Plans

Shield Silver

Covers the hardworking basics. ShieldSilver protects parts of 19 major systems to keep your home running.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Up to $5,000 in Coverage for Heating & AC Systems for Repair or Replacement

Member benefits*:

  • Offers for home services such as HVAC Tune-ups**, Rekey and more
  • Partner discounts

Shield Gold

If more coverage means less worries, ShieldGold is for you. It protects parts of 28 major home systems and appliances in your home.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Kitchen Appliances
  • Laundry Appliances
  • Up to $5,000 in Coverage for Heating and AC Systems for Repair or Replacement
  • Up to $2,000 in Coverage per Appliance for Repair or Replacement

Member benefits*:

  • Offers for home services such as HVAC Tune-ups**, Rekey and more
  • Partner discounts

NEW! Video chat with live repair Experts for real-time help at no extra cost.

Shield Platinum

Total peace of mind feels good. ShieldPlatinum protects 29 items, including roof leak repair coverage and other member perks like one, free HVAC tune-up.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Kitchen Appliances
  • Laundry Appliances
  • Up to $5,000 in Coverage for Heating and AC Systems for Repair or Replacement 
  • Up to $4,000 in Coverage per Appliance for Repair or Replacement
  • Up to $1,000 in Coverage for Roof Leak Repairs
  • Up to $250 in Coverage for Code Violations, Permits, and Modifications
  • Unlimited AC Refrigerant

Member benefits*:

  • FREE HVAC Tune-up**
  • Offers for home services such as Rekey and more
  • Partner discounts

NEW! Video chat with live repair Experts for real-time help at no extra cost.

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.


*Member Benefits: Services offered are an added benefit to AHS members and may be offered by a third party. You will pay the amount shown in conjunction with the offer when you book those services in the AHS app or online via MyAccount. Video chat feature available at no cost and with select plans during normal business hours.


**Heating or Cooling System Tune-ups are available seasonally (spring: AC, fall: heating) and provided by Frontdoor Pro. For license numbers, please visit Frontdoor Pro Licensing Information. Service dates are limited and may vary based on location.

Rekey Service details

Included:
Includes rekeying up to six keyholes; four identical keys
Previously installed and properly functioning non-electric doorknobs and/or deadbolts
Hinged doors accessing the structural walls of your covered residential property
Not Included:
Padlocks
Broken or damaged locks
Replacement of deadbolts, knobs, or associated hardware
Garage door openers
Skeleton locks and keys (windows, file cabinets, safes, desks, mailbox locks)
AHS

Rekey Service FAQs

Yes, if you have an American Home Shield® home warranty plan. We uniquely offer Rekey Services to our members. 

We will send a qualified Pro to rekey up to six keyholes with four identical keys for a $100 fee per service. 

Rekey services are available for $100. A separate fee applies to each unit on a covered multi-unit property.

You can place your first service request 30 days after you sign up for your plan. Service requests can easily be placed 24/7 online via MyAccount or by calling 1-888-691-2854 during standard business hours to request service.

Our best home warranty plan is the one that’s right for you and your home. The ShieldSilver plan covers the parts and components of your must-have systems like your heating and cooling, plumbing, and electrical systems. ShieldGold covers all of the above plus your laundry and kitchen appliances. And with ShieldPlatinum, you get coverage for just about everything: home systems and appliances, plus premium features like roof leak repair coverage, unlimited AC refrigerant, and one free HVAC Tune-up per agreement term. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs. Please review the Sample Plan Agreement for specific coverage details.

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