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American Home Shield

Home Warranty Plans & Coverage

Man in workwear fixing a door handle.
Man in workwear fixing a door handle.

Rekey

Rekey Service

Whether you’ve just settled into a new home or your house key has disappeared into that mysterious place where socks go, rekeying your locks is a smart move. With our Rekey Service, all it takes is placing a service request in MyAccount, the AHS App or by phone. A locksmith will rekey up to six keyholes and provide four matching keys for a fee, so you can get back to feeling right at home.

Rekey services are offered by Frontdoor Pro and performed by a Frontdoor Pro independent contractor. For Frontdoor Pro license numbers, please visit Frontdoor Pro licensing information. Please note that the locksmith must have one current key. If the member is missing all keys, an additional fee may apply.

 

House

Homeowner Plans

Shield Silver™

Covers the hardworking basics. ShieldSilver protects parts of 20 major systems to keep your home running.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Up to $5,000 in coverage per heating and AC system for repair or replacement
  • Up to $1,000 in coverage per water heater for repair or replacement

Member benefits:*

Only with AHS
Video Call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

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Shield Gold™

If more coverage means less worries, ShieldGold is for you. It protects parts of 27 major home systems and appliances in your home.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry Appliances
  • Up to $5,000 in coverage per heating and AC system for repair or replacement
  • Up to $2,000 in coverage per appliance for repair or replacement
  • Up to $1,000 in coverage per water heater for repair or replacement

Member benefits:*

Only with AHS
Video Call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Shield Platinum™

Total peace of mind feels good. ShieldPlatinum protects 29 items, including roof leak repair coverage and other member perks like one, free HVAC tune-up.

See Pricing


What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry appliances
  • Up to $5,000 in coverage per heating and AC system for repair or replacement 
  • Up to $4,000 in coverage per appliance for repair or replacement
  • Up to $2,000 in coverage per water heater repair or replacement
  • Up to $1,000 in coverage for roof leak repairs†
  • NEW: Up to $2,000 in coverage per line for exterior lines (includes water, sewer, and gas lines and pipes outside the home)

Member benefits:*

Only with AHS
Video Call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • One FREE HVAC tune-up
  • Offers for home services such as rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Plans subject to change. See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for modifications or non-covered items may apply. Separate services may be offered to members by affiliates or third parties for additional fees and/or terms.

†Not available for condos/townhomes/mobile homes or in Connecticut and Hawaii.

*Member Benefits: These services are offered in addition to your plan. Benefits may be provided by an affiliate or a third party, be subject to additional terms and conditions, and/or require payment of additional fees/costs. Subject to availability.

Rekey Service details

Included:
Includes rekeying up to six keyholes; four identical keys
Previously installed and properly functioning non-electric doorknobs and/or deadbolts
Hinged doors accessing the structural walls of your covered residential property
Not Included:
Padlocks
Broken or damaged locks
Replacement of deadbolts, knobs, or associated hardware
Garage door openers
Skeleton locks and keys (windows, file cabinets, safes, desks, mailbox locks)
Electronic keypads
AHS

Rekey Service FAQs

As a benefit to American Home Shield home warranty plans, AHS offers Rekey Services to its members. 

The Rekey service is provided by Frontdoor Pro and provides for up to six keyholes with four identical keys for a pre-established fee per service.

Rekey Services are available through AHS at a pre-established discounted rate. A separate fee applies for each unit on a covered multi-unit property.

You can place your first service request 30 days after you sign up for your plan. Service requests can easily be placed 24/7 online via MyAccount and the AHS® app or by calling 1-888-691-2854.

Our best home warranty plan is the one that’s right for you and your home. The ShieldSilver plan covers the parts and components of your must-have systems like your heating and cooling, plumbing, and electrical systems. ShieldGold covers all of the above systems plus your laundry and kitchen appliances. And with ShieldPlatinum, you get all of the above coverages for systems and laundry and kitchen appliances, plus roof leak repair and one free HVAC Tune-up per agreement term. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs. See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

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