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American Home Shield

Home Warranty Plans & Coverage

  1. Home Warranty
  2. Coverage
  3. Home Services Coverage
  4. Smart Home and Tech Installation Services
Man installing a TV on a wall.

Tech Installation & Support

Man installing a TV on a wall.

Smart Home & Tech Installation Services

We make smart home and tech installation a snap for our members. Just choose from our list of services and a professional from HelloTech will take care of your installation, setup, hookup, cleanup, and/or provide the support you need. Pricing varies. 

These services are provided by third-parties and may be subject to additional terms and conditions and payment of an additional fee, subject to availability.  Current member? Please login to MyAccount to view and book services.

House

Homeowner Plans

Shield Silver

Covers the hardworking basics. ShieldSilver protects parts of 19 major systems to keep your home running.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Up to $5,000 in Coverage for Heating & AC Systems for Repair or Replacement

Member benefits*:

  • Offers for home services such as HVAC Tune-ups**, Rekey and more
  • Partner discounts

Shield Gold

If more coverage means less worries, ShieldGold is for you. It protects parts of 28 major home systems and appliances in your home.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Kitchen Appliances
  • Laundry Appliances
  • Up to $5,000 in Coverage for Heating and AC Systems for Repair or Replacement
  • Up to $2,000 in Coverage per Appliance for Repair or Replacement

Member benefits*:

  • Offers for home services such as HVAC Tune-ups**, Rekey and more
  • Partner discounts

NEW! Video chat with live repair Experts for real-time help at no extra cost.

Shield Platinum

Total peace of mind feels good. ShieldPlatinum protects 29 items, including roof leak repair coverage and other member perks like one, free HVAC tune-up.

See Pricing


What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Kitchen Appliances
  • Laundry Appliances
  • Up to $5,000 in Coverage for Heating and AC Systems for Repair or Replacement 
  • Up to $4,000 in Coverage per Appliance for Repair or Replacement
  • Up to $1,000 in Coverage for Roof Leak Repairs
  • Up to $250 in Coverage for Code Violations, Permits, and Modifications
  • Unlimited AC Refrigerant

Member benefits*:

  • FREE HVAC Tune-up**
  • Offers for home services such as Rekey and more
  • Partner discounts

NEW! Video chat with live repair Experts for real-time help at no extra cost.

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.


*Member Benefits: Services offered are an added benefit to AHS members and may be offered by a third party. You will pay the amount shown in conjunction with the offer when you book those services in the AHS app or online via MyAccount. Video chat feature available at no cost and with select plans during normal business hours.


**Heating or Cooling System Tune-ups are available seasonally (spring: AC, fall: heating) and provided by Frontdoor Pro. For license numbers, please visit Frontdoor Pro Licensing Information. Service dates are limited and may vary based on location.

Smart Home & Tech Installation Services

Services Offered:
Smart doorbell installation
TV mount installation 60"+
TV mount installation up to 60"
Wi-Fi and connectivity support
Smart door lock installation
Smart hub or speaker setup
Smart device hookup
Security camera installation
Streaming video device setup and support
Smart thermostat installation
Computer virus removal and cleanup
AHS

Smart Home & Tech FAQs

Yes, these services are provided by HelloTech, which offers American Home Shield members in-home and online tech support. HelloTech has a nationwide team of techs who are fully vetted and provide same-day bookings.  

A HelloTech tech will assess the installation area, install the smart door lock, connect the lock to an existing WiFi network, complete the first-time setup, download the mobile app to your device of choice and ensure it is synced, and demonstrate the commonly used features. Please note that a functioning, customer-supplied smart door lock and WiFi connection are required at the time of installation. 

A HelloTech tech will assess the installation area, install the smart thermostat, connect the device to an existing WiFi network, complete the first-time setup, download the mobile app to your device of choice and set it up for you, and demonstrate the commonly used features. Please note that a functioning, customer-supplied thermostat and WiFi connection are required at the time of installation.

A HelloTech tech will assess the installation area(s), install the smart home security camera(s), connect the camera(s) to an existing WiFi network, complete the first-time setup, install and set up the mobile app, and demonstrate the commonly used features. Please note that a functioning, customer-supplied home security camera and WiFi connection are required at the time of installation.

A HelloTech tech will remove the current doorbell, confirm that your smart doorbell is compatible, install the smart/video doorbell, connect it to an existing WiFi network, and complete the first-time setup. Please note that a functioning, customer-supplied smart doorbell and WiFi connection are required at the time of installation.

A HelloTech tech will install a bracket and mount one TV (bracket not included, customer must supply), connect all necessary video and basic audio components, neatly address the wires, configure any necessary peripheral devices, and offer cord concealment (at an additional cost). You can request TV mounting installation for a TV between 33-60" in size or 60” and larger.

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