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American Home Shield

Home Warranty Plans & Coverage

  1. Home Warranty
  2. Coverage
  3. Real Estate -Coverage
  4. Real Estate -Home System Warranty

Home Systems

Keep your hard working systems working hard

Electrical, heating units, plumbing…These are just some of the major systems that do a lot of heavy lifting in your home. Which means it’s a big deal when they break down. That’s why all three plans from American Home Shield® cover parts of your home systems, regardless of age or condition. You don’t have to sweat it when the big stuff breaks, because we’ll be there to fix your covered items.

Real Estate Plans

ShieldEssential ℠
ShieldPlus ℠
ShieldComplete ℠

Shield Essential℠

Keep your home’s key systems running smoothly. ShieldEssential protects parts of 20 major systems you rely on most.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Up to $15,000 in Coverage for Heating and AC Systems for Repair or Replacement
  • Up to $1,500 for Water Heater repair or replacement

Member benefits*:

  • Offers for home services such as HVAC Tune-ups**, Rekey and more
  • Partner discounts

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Shield Plus℠

More coverage can mean more confidence in your home. ShieldPlus protects parts of 27 major systems and appliances.

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What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Kitchen Appliances
  • Laundry Appliances
  • Up to $15,000 in Coverage for Heating and AC Systems for Repair or Replacement
  • Up to $4,000 in Coverage per Appliance for Repair or Replacement 
  • Unlimited AC Refrigerant
  • Up to $1,500 for Water Heater repair or replacement

Member benefits*:

  • Offers for home services such as HVAC Tune-ups**, Rekey and more
  • Partner discounts

NEW! Video chat with live repair Experts for real-time help at no extra cost.

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Best Coverage

Shield Complete℠

Our most comprehensive plan. ShieldComplete protects 29 items, including roof leak repair coverage and premium member perks.

Get a Free Quote

What's covered:

  • Heating and AC Systems
  • Electrical Systems
  • Plumbing Systems
  • Kitchen Appliances
  • Laundry Appliances
  • Up to $15,000 in Coverage for Heating and AC System Repair or Replacement
  • Up to $7,000 in Coverage per Appliance for Repair or Replacement
  • Up to $1,000 in Coverage for Roof Leak Repairs
  • Up to $1,000 in Coverage for Code Violations, Permits, and Modifications
  • Unlimited AC Refrigerant
  • Up to $2,500 for Water Heater repair or replacement

Member benefits*:

  • One FREE Rekey or HVAC Tune-up**
  • Offers for home services
  • Partner discounts

NEW! Video chat with live repair Experts for real-time help at no extra cost.

View Plan

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.


*Member Benefits: Services offered are an added benefit to AHS members and may be offered by a third party. You will pay the amount shown in conjunction with the offer when you book those services in the AHS app or online via MyAccount. Video call feature available at no cost during normal business hours.


**With the ShieldComplete℠ plan, one rekey service or the first tune-up of one HVAC unit is offered for free per agreement term. For buyer use only. Services provided by Frontdoor Pro. For license numbers, please visit Frontdoor Pro Licensing Information Heating or Cooling System Tune-ups are available seasonally (spring: AC, fall: heating) and service dates are limited and may vary based on location.

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More about home systems coverage

  • Coverage of up to $15,000 per HVAC system
  • Savings from costly, out-of-pocket repairs
  • Protection for the parts and components of the home systems you rely on most, no matter their age.
  • 30-day workmanship guarantee: if you have an issue with your completed repair within 30 days of service, we’ll send a Pro back out for free.

Systems covered:

Air Conditioners

Heating Systems

Ductwork

Interior Electrical Lines

Built-in Exhaust Fans

Main Breaker & Fuse Panel Box

Ceiling Fans

Doorbells

Garage Door Openers

Interior Plumbing Lines

Water Heaters

Toilets

Faucets & Valves

Built-in Jetted Tub Motor & Parts

Garbage Disposals

Installed Instant Hot/Cold Water Dispensers
View Sample Agreement

We sweat the small stuff for you

Rest easy. With our Shield Assurances, we take care of things other home warranty companies might not, like:

  • Breakdowns caused by normal wear-and-tear, no matter the age of a covered item 
  • Unknown, pre-existing breakdowns 
  • Items without maintenance records 
  • Duplicates of the same item, like that extra AC unit 
  • Removal of defective equipment 
  • Refrigerant recapture, reclaim and disposal
  • Breakdowns caused by improper installations or repairs, insufficient maintenance, rust, corrosion and sediment and mismatched HVAC systems

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

Thinking about coverage?

Sounds like a plan. Find the warranty that fits you best.

AHS

Frequently Asked Questions

American Home Shield covers components of the key systems that keep your home running. Please click on each system for specific coverage details: Air Conditioners, Heating Systems, Ductwork, Built-in Exhaust Fans, Main Breaker & Fuse Panel Box, Doorbells, Interior Electrical Lines, Ceiling Fans, Garage Door Openers, Interior Plumbing Lines, Toilets, Faucets & Valves, Water Heaters, Built-in Jetted Tub Motor, Parts, and Air Switch Assemblies, and more.

We have three different plans so you can choose the level of coverage you need.

 

  • ShieldEssential: Includes covered parts of many major home systems, like HVAC, electrical, and plumbing, plus a variety of additional home items.
  • ShieldPlus:  Includes all systems in the ShieldEssential plan, plus many major appliances like your clothes washer, dryer, refrigerator, stove, and more.
  • ShieldComplete: Includes all systems and appliances in the ShieldEssential and ShieldPlus plans, plus additional items - one free HVAC tune-up,* modifications coverage up to $1,000, roof leak repair coverage up to $1,000,** unlimited refrigerant and more. 

 

*Tune-ups are available seasonally (spring: A/C; fall: heating) and offered by Frontdoor Pro. Your first tune-up of one unit is included for free per contract term. Service dates are limited and may vary based upon location. For buyer use only.

 

**Roof leak repair coverage not available for condos/townhomes/mobile homes. For buyer use only.

Yes. Our ShieldComplete plan covers up to $1,000 for code violations, permits, and modifications. The ShieldEssential and ShieldPlus plans cover up to $250 for code violations and up to $250 for permits. Say your covered water heater breaks down and can’t be repaired. Our Pro comes to replace it for you thanks to your American Home Shield coverage. But, your new water heater is a different size than the old one, so the drain and gas lines won’t reach. To get the new unit hooked up, we’ll need to make some modifications. This coverage helps cover the cost to extend or adjust those lines and get everything working properly. We may also find that the water heater’s location is no longer up to code per your city’s ordinances, so we’ll find a new spot for it and cover the relocation cost up to the limit. Once it's time for installation, a permit will be needed, so this coverage also helps pay for any permit fees needed to complete the modifications. 

Yes, we don't care how old your home systems and appliances are. You can purchase an American Home Shield home warranty without an inspection or maintenance records.

When you join American Home Shield, there are two fees associated with your home warranty plan: the plan cost and the amount you'll pay when you request service, which is your service fee. Your service fee is a set amount that you get to choose when you sign up for your plan. It is nonrefundable and covers the cost for a Pro to diagnose the item.

Yes, many other discounted home services and products are offered to members and can be viewed and booked via MyAccount.

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