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American Home Shield

Home Warranty Plans & Coverage

  1. Home Warranty
  2. Coverage
  3. Real Estate -Coverage
  4. Real Estate -Home System Warranty
  5. Real Estate -Heating Units Warranty Coverage
Technician and homeowner in front of heater furnace
Technician and homeowner in front of heater furnace

Heating Systems

Heating System Coverage

Cold weather is great for sweaters, hot cocoa, and movie nights, but not for a heating system that's on the fritz. That's why having the right coverage matters. When a covered heating breakdown interrupts your comfort, you can skip the hassle and simply place a service request online, in the AHS app or call American Home Shield® and let us help keep the cozy coming.

The covered item limit is $15,000. However, the covered item limit for the following types of heating systems is $2,000: glycol, hot water, or steam circulating heating system, any water heater which supplies heated water to such system(s), geothermal and/or water source heat pumps.

AHS will only provide coverage for access to a Covered Item through one layer of unobstructed drywall, and return such access opening to a Rough Finish. If the Covered Item can only be accessed through a concrete (including cinderblock) wall, floor, or ceiling, we will provide coverage for access to the Covered Item and return such access opening to a Rough Finish, subject to any Special Limits noted in this Plan Agreement. We will not cover the costs associated with accessing items that are not reasonably accessible or are inaccessible, such as those that cannot be accessed safely, due to an obstruction, or require non-standard specialized equipment to access the Covered Item. We will not provide service to any Covered Item where hazardous materials, such as animal waste, are present until such hazardous materials are removed or otherwise remediated.

Real Estate Plans

ShieldEssential ℠
ShieldPlus ℠
ShieldComplete ℠

Shield Essential℠

Covers the hardworking basics. ShieldEssential protects parts of 20 major systems to help keep your home running.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Up to $15,000 in coverage per system for heat and AC repair or replacement
  • Up to $1,500 in coverage per water heater for repair or replacement

Member benefits:*

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

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Shield Plus℠

More coverage can mean more confidence in your home. ShieldPlus protects parts of 27 major systems and appliances.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry appliances
  • Up to $15,000 in coverage per system for heat and AC repair or replacement
  • Up to $4,000 in coverage per appliance for repair or replacement
  • Up to $1,500 in coverage per water heater for repair or replacement
  • NEW: Unlimited AC refrigerant

Member benefits:*

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Best Coverage

Shield Complete℠

Total peace of mind feels good. ShieldComplete protects 29 items, including roof leak repair, exterior lines coverage and member perks like one free HVAC tune-up or rekey.

Get a Free Quote

What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry appliances
  • Up to $15,000 in coverage per system for heat and AC repair or replacement
  • Up to $7,000 in coverage per appliance for repair or replacement
  • Up to $2,500 in coverage per water heater for repair or replacement
  • NEW: Up to $2,000 in coverage per line for exterior lines (includes water, sewage, and gas lines and pipes outside the home)
  • Up to $1,000 in coverage for roof leak repair
  • Unlimited AC refrigerant

Member benefits:*

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • On the House: Choice of one free service: rekey, HVAC tune-up, ceiling fan installation, light fixture installation, garage door tune-up
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Plans subject to change. See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.


*Member Benefits: These services are offered in addition to your plan. Benefits may be provided by a third party, be subject to additional terms and conditions, and/or require payment of additional fees/costs. Subject to availability. Video call hours are 8AM-9PM CST, 7 days/week. Subject to change. Video call not available with seller’s coverage.

Heating System warranty coverage details

Covered:
All parts and components of permanently installed heating systems up to a 5 ton capacity of the following types:
Geothermal units
Package units
If repair or replacement is needed, we'll cover upgrades to maintain compatibility and/or compliance with SEER, HSPF, or refrigerant standards
Heat pumps
Mini-splits
Hot water or steam circulating heat
Electric baseboard
Not Covered:
Radiant cable heat
Window or portable heating units
Fireplaces, grain, pellet, coal or wood heating units
All parts and components of geothermal systems located outside or under the covered home’s main foundation
Fuel storage tanks
Humidifiers and dehumidifiers
Ultraviolet lights
Home purification systems

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply. 

AHS

Frequently Asked Questions

Yes, all 3 of our real estate home warranty plan options cover heating parts and components, up to $15,000 for your AC and heating system. Please see the plan agreement for more detailed coverage information, limitations and exclusions.

All 3 of our real estate home warranty plans cover heating parts and components — up to $15,000 for your AC and heating system — for forced air (gas, electrical, oil), geothermal units (up to $2,000), wall mounted heaters, floor furnaces, package units, heat pumps, and more. Please see the coverage details on the page above or the plan agreement for more information on limitations and exclusions.

Yes. We cover parts and components of older systems and appliances no matter their age, as well as unknown, preexisting breakdowns. You can also purchase an American Home Shield home warranty without an inspection or maintenance records

If we can’t repair your covered heating system, we’ll replace it subject to your plan's limitations and exclusions, and handle the removal of the defective system.

Once your coverage begins (the day of closing), you can place a service request 24/7 online via MyAccount and the AHS® app or by calling 1.855.768.1176 during standard business hours to request service.

It's an annual home warranty plan that helps with the cost and hassle when your home systems and appliances break down. Our real estate-specific plans are offered to both home buyers and sellers and coverage begins immediately. You will also get protection for things other home warranties might not cover, like old home systems and appliances, insufficient maintenance, improper installations or repairs, mismatched HVAC systems in certain circumstances, and more.

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Other home systems we cover

We protect the big and little things that keep your home running and humming

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