Air Conditioners

Air Conditioner warranty coverage

Your air conditioner is an important system in your home, especially when outside temperatures rise. Even though air conditioners typically last 10 to 15 years, malfunctions can happen at any time. Having the right coverage makes it a lot easier to keep your HVAC system up and running. That's where we come in. Now when you discover a covered problem, you can simply place a service request online or call American Home Shield®.

The covered item limit is $15,000. However, the covered item limit for the following types of air conditioning systems is $2,000: glycol, hot water, or steam circulating heating system, any water heater which supplies heated water to such system(s), geothermal and/or water source heat pumps. For ShieldEssential and ShieldPlus, included in the covered item limit is a $10 per pound refrigerant limit. For ShieldComplete, we will cover all costs of refrigerant.

AHS will only provide coverage for access to a Covered Item through one layer of unobstructed drywall, and return such access opening to a Rough Finish. If the Covered Item can only be accessed through a concrete (including cinderblock) wall, floor, or ceiling, we will provide coverage for access to the Covered Item and return such access opening to a Rough Finish, subject to any Special Limits noted in this Plan Agreement. We will not cover the costs associated with accessing items that are not reasonably accessible or are inaccessible, such as those that cannot be accessed safely, due to an obstruction, or require non-standard specialized equipment to access the Covered Item. We will not provide service to any Covered Item where hazardous materials, such as animal waste, are present until such hazardous materials are removed or otherwise remediated.