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American Home Shield

Home Warranty Plans & Coverage

  1. Home Warranty
  2. Coverage
  3. Real Estate -Coverage
  4. Real Estate -Home System Warranty
  5. Real Estate -Air Conditioner Warranty & Repair
Air conditioner
Air conditioner

HVAC Warranty Coverage

Air Conditioners

Air conditioning is a top priority for buyers and sellers alike, especially when temperatures rise. HVAC coverage that includes air conditioner warranty coverage helps protect the cooling system you’re counting on. When you discover a covered issue, simply contact American Home Shield® and we’ll send an independent, qualified Pro to the home to help diagnose complete the repair.

The covered item limit for AC and heating systems (combined) is $15,000. However, the covered item limit for the following types of air conditioners is $2,000: glycol, hot water, or steam circulating heating system, any water heater which supplies heated water to such system(s), geothermal and/or water source heat pumps. American Home Shield will cover up to $1,000 should the contractor need to cut through concrete to access any HVAC system components. For ShieldEssential℠ there is a $10 per pound AC refrigerant limit. ShieldPlus℠ and ShieldComplete℠ include unlimited HVAC refrigerant coverage. 

Real Estate Plans

ShieldEssential ℠
ShieldPlus ℠
ShieldComplete ℠

Shield Essential℠

Covers the hardworking basics. ShieldEssential protects parts of 20 major systems to help keep your home running.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Up to $15,000 in coverage per system for heat and AC repair or replacement
  • Up to $1,500 in coverage per water heater for repair or replacement

Member benefits:*

Only with AHS
Video Call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

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Shield Plus℠

More coverage can mean more confidence in your home. ShieldPlus protects parts of 27 major systems and appliances.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry appliances
  • Up to $15,000 in coverage per system for heat and AC repair or replacement
  • Up to $4,000 in coverage per appliance for repair or replacement
  • Up to $1,500 in coverage per water heater for repair or replacement
  • NEW: Unlimited AC refrigerant

Member benefits:*

Only with AHS
Video Call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

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Best Coverage

Shield Complete℠

Total peace of mind feels good. ShieldComplete protects 29 items, including roof leak repair, exterior lines coverage and member perks like one free HVAC tune-up or rekey.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry appliances
  • Up to $15,000 in coverage per system for heat and AC repair or replacement
  • Up to $7,000 in coverage per appliance for repair or replacement
  • Up to $2,500 in coverage per water heater for repair or replacement
  • NEW: Up to $2,000 in coverage per line for exterior lines (includes water, sewage, and gas lines and pipes outside the home)
  • Up to $1,000 in coverage for roof leak repair
  • Unlimited AC refrigerant

Member benefits:*

Only with AHS
Video Call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • On the House: Choice of one free service: rekey, HVAC tune-up, ceiling fan installation, light fixture installation, garage door tune-up
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Plans subject to change. See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for modifications or non-covered items may apply. Separate services may be offered to members by affiliates or third parties for additional fees and/or terms.


*Member Benefits: These services are offered in addition to your plan. Benefits may be provided by an affiliate or a third party, be subject to additional terms and conditions, and/or require payment of additional fees/costs. Subject to availability. video call not available with seller’s coverage.

HVAC warranty coverage - including air conditioners

Covered:
All parts and components of permanently installed air conditioning systems up to a 5-ton capacity, including condensation line of the following types:
Ducted central electric split and package units
Geothermal units
Evaporative coolers
Wall air conditioners
Mini-splits
Not covered:
All parts and components of geothermal systems located outside or under the covered home’s main foundation
Fuel storage tanks
Window or portable air conditioning units
Water towers and chiller systems
Chillers and chiller components
Humidifiers and dehumidifiers
Ultraviolet lights or ultraviolet line insulation
Home purification systems

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for modifications or non-covered items may apply. Separate services may be offered to members by affiliates or third parties for additional fees and/or terms.

AHS

Air conditioner warranty coverage FAQs

Yes, all three of our home warranty plans cover parts and components of air conditioners under our HVAC warranty coverage. The covered item limit for AC and heating systems (combined) is $15,000 during your 1-year plan agreement term.

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

All three of our home warranty plans include HVAC warranty coverage with a combined coverage limit for AC and heating systems of $15,000 per 1-year plan agreement term. This coverage includes ducted central and electric split and package units, geothermal, evaporative coolers, wall air conditioners, and mini-splits. They do not include coverage for window units, or outside or underground components for geothermal and/or water source heat pumps.

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

Yes, our ShieldEssential℠ real estate plan offers a $10 per pound AC refrigerant limit. However, ShieldPlus℠ and ShieldComplete℠ plans include unlimited HVAC refrigerant coverage. If you are looking for unlimited refrigerant coverage - an important benefit since refrigerant can be expensive - you can always add this on to your ShieldEssential plan.

If we can’t repair your covered air conditioning system, we’ll replace it subject to your plan's $15,000 combined coverage limit for heating and cooling systems per 1-year plan agreement term.

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

You can place your first service request 30 days after you sign up for your plan. Service requests can easily be placed 24/7 online via MyAccount and the AHS® app or by calling 1-888-691-2854.

It's an annual home warranty plan that helps with the cost and hassle when your home systems and appliances break down. Our real estate-specific plans are offered to both home buyers and sellers and coverage begins immediately. You will also get protection for things other home warranties might not cover, like old home systems and appliances, insufficient maintenance, improper installations or repairs, mismatched HVAC systems in certain circumstances, and more.

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Other home systems we cover

We protect the big and little things that keep your home running and humming

Staging