Skip to main content


American Home Shield

Home Warranty Plans & Coverage

man adjusting water heater

Water Heaters

man adjusting water heater

Water Heater Warranty Coverage

Let's face it: water heaters aren't very exciting, but what they lack in flash, they more than make-up for in function. And while they typically last for about a decade, you never know when yours might experience a problem. That's where we come in. When you discover a covered problem, you can simply place a service request online or call American Home Shield®.

American Home Shield will cover up to $1,000 should the contractor need to cut through concrete to access any system components.

Included with these plans

Shield Silver

Shield Gold

Shield Platinum

Water Heater warranty coverage details

Covered:
All parts and components of the water heater unit including the tank, circulating pumps, mixing valves, and thermal expansion tanks
Not Covered:
Fuel storage tanks
Tempering tanks (holding and storage tanks)
AHS

Water Heater FAQs

Yes, all three of our home warranty plans, ShieldSilver, ShieldGold, ShieldPlatinum, include coverage for water heaters. 

All 3 of our home warranty plans include coverage for the parts and components of water heaters, including tankless heaters and circulating pumps. Note that we do not cover auxiliary holding or storage tanks, or fuel storage tanks. Please see the coverage details on the page above or the plan agreement for more information on limitations and exclusions. 

Our standard home warranty contract term is 1 year and renews for additional 1-year terms unless canceled. You can place your first service request 30 days after you sign up for your plan. You will not be charged until your coverage begins at the 30-day mark.

If we can’t repair your covered water heater, we’ll replace it subject to the limitations and exclusions in your plan agreement and remove the defective item.

You can place your first service request 30 days after you sign up for your plan. Service requests can easily be placed 24/7 online via MyAccount or by calling 1-888-691-2854 during standard business hours to request service.

Our best home warranty plan is the one that’s right for you and your home. The ShieldSilver plan covers the parts and components of your must-have systems like your heating and cooling, plumbing, and electrical systems. ShieldGold covers all of the above systems plus your laundry and kitchen appliances. And with ShieldPlatinum, you get coverage for just about everything: parts of home systems and appliances, plus premium features like roof leak repair coverage, unlimited AC refrigerant, and one free HVAC Tune-up per agreement term. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs. 

  • Regular Maintenance: Flush the tank annually to remove sediment buildup and inspect the anode rod every 1-3 years, replacing it if corroded.
  • Temperature Settings: Set the temperature to 120°F (49°C) to prevent overheating and reduce energy use.
  • Insulation: Insulate the tank and pipes to reduce heat loss and improve efficiency.
  • Pressure Relief Valve: Test the pressure relief valve regularly to ensure it operates correctly and prevents pressure buildup.
  • Professional Inspections: Schedule regular professional inspections to catch and fix any potential issues early.
  • Annually: Flush the tank to remove sediment and maintain efficiency.
  • Every 1-3 Years: Inspect the anode rod and replace if necessary.
  • As Needed: Check and test other components, such as the pressure relief valve, thermostat settings, and for any leaks or corrosion.
View All FAQs

Thinking about coverage?

Sounds like a plan. Find the warranty that fits you best.

Staging