While bathrooms come in every style, from luxurious to basic, the need for a properly functioning toilet is one thing they all share. And while most toilets are designed to last for years, malfunctions can definitely occur. That's where we come in. Having the right coverage can make it a lot easier to keep your toilets functioning as they should. Rather than panicking when you discover a covered problem, you can simply call American Home Shield®.
American Home Shield will cover up to $1,000 should the contractor need to cut through concrete to access any system components.
Covers the hardworking basics. ShieldSilver protects parts of 19 major systems to keep your home running.
What's covered:
Member benefits*:
If more coverage means less worries, ShieldGold is for you. It protects parts of 28 major home systems and appliances in your home.
What's covered:
Member benefits*:
NEW! Video chat with live repair Experts for real-time help at no extra cost.
Total peace of mind feels good. ShieldPlatinum protects 29 items, including roof leak repair coverage and other member perks like one, free HVAC tune-up.
What's covered:
Member benefits*:
NEW! Video chat with live repair Experts for real-time help at no extra cost.
See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.
*Member Benefits: Services offered are an added benefit to AHS members and may be offered by a third party. You will pay the amount shown in conjunction with the offer when you book those services in the AHS app or online via MyAccount. Video chat feature available at no cost and with select plans during normal business hours.
**Heating or Cooling System Tune-ups are available seasonally (spring: AC, fall: heating) and provided by Frontdoor Pro. For license numbers, please visit Frontdoor Pro Licensing Information. Service dates are limited and may vary based on location.
Yes, all 3 of our home warranty plans, ShieldSilver, ShieldGold, ShieldPlatinum, include coverage for the parts and components of toilets.
All 3 of our home warranty plans include coverage for parts and components of toilet and toilet-related mechanisms, including the toilet wax ring seal and clearing stoppages. Please see the coverage details on the page above or the plan agreement for more information on limitations and exclusions.
The standard initial home warranty plan agreement is 13-months, and begins the day after you sign-up. After the initial agreement, your plan will renew for 12-month terms. You can place your first service request 30 days after you sign up for your plan.
If we can’t repair your toilet, we’ll replace it subject to the limitations and exclusions in your plan agreement and remove the defective item.
You can place your first service request 30 days after you sign up for your plan. Service requests can easily be placed 24/7 online via MyAccount or by calling 1-888-691-2854 during standard business hours to request service.
Our best home warranty plan is the one that’s right for you and your home. The ShieldSilver plan covers the parts and components of your must-have systems like your heating and cooling, plumbing, and electrical systems. ShieldGold covers all of the above systems plus your laundry and kitchen appliances. And with ShieldPlatinum, you get coverage for just about everything: parts of home systems and appliances, plus premium features like roof leak repair coverage, unlimited AC refrigerant, and one free HVAC Tune-up per agreement term. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs.
Our home warranty plans cover damage from normal wear and tear, but not from improper use or installation. If you’re a member, please review your plan agreement for more details. You can also review a sample contract for more information.
Yes, leaks due to normal wear and tear are typically covered. Issues from improper installation or neglect are not. Refer to your plan agreement for details.
Regular cleaning, prompt repairs, and proper use extend your toilet’s life. Avoid harsh chemicals and don’t flush inappropriate items to prevent damage and clogs.
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