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American Home Shield

Home Warranty Plans & Coverage

  1. Home Warranty
  2. Coverage
  3. Home System Warranty
  4. Heating Units Warranty Coverage
Technician and homeowner in front of heater furnace
Technician and homeowner in front of heater furnace

Heating Systems

Heating Systems Coverage

Cold weather is great for sweaters, hot cocoa, and movie nights, but not for a heating system that's on the fritz. That's why having the right coverage matters. When a covered heating breakdown interrupts your comfort, you can skip the hassle and simply place a service request online, in the AHS app or call American Home Shield® and let us help keep the cozy coming.

The covered item limit is $5,000. However, the covered item limit for the following types of air conditioners is $1,500: glycol, hot water, or steam circulating heating system, any water heater which supplies heated water to such system(s), geothermal and/or water source heat pumps.

AHS will only provide coverage for access to a Covered Item through one layer of unobstructed drywall, and return such access opening to a Rough Finish. If the Covered Item can only be accessed through a concrete (including cinderblock) wall, floor, or ceiling, we will provide coverage for access to the Covered Item and return such access opening to a Rough Finish, subject to any Special Limits noted in this Plan Agreement. We will not cover the costs associated with accessing items that are not reasonably accessible or are inaccessible, such as those that cannot be accessed safely, due to an obstruction, or require non-standard specialized equipment to access the Covered Item. We will not provide service to any Covered Item where hazardous materials, such as animal waste, are present until such hazardous materials are removed or otherwise remediated.

House

Homeowner Plans

ShieldSilver™
ShieldGold™
ShieldPlatinum™

Shield Silver™

Covers the hardworking basics. ShieldSilver protects parts of 20 major systems to keep your home running.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Up to $5,000 in coverage per heating and AC system for repair or replacement
  • Up to $1,000 in coverage per water heater for repair or replacement

Member benefits:*

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Most Popular

Shield Gold™

If more coverage means less worries, ShieldGold is for you. It protects parts of 27 major home systems and appliances in your home.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry Appliances
  • Up to $5,000 in coverage per heating and AC system for repair or replacement
  • Up to $2,000 in coverage per appliance for repair or replacement
  • Up to $1,000 in coverage per water heater for repair or replacement

Member benefits:*

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Shield Platinum™

Total peace of mind feels good. ShieldPlatinum protects 29 items, including roof leak repair coverage and other member perks like one, free HVAC tune-up.

See Pricing

What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry appliances
  • Up to $5,000 in coverage per heating and AC system for repair or replacement 
  • Up to $4,000 in coverage per appliance for repair or replacement
  • Up to $2,000 in coverage per water heater repair or replacement
  • Up to $1,000 in coverage for roof leak repairs
  • NEW: Up to $2,000 in coverage per line for exterior lines (includes water, sewer, and gas lines and pipes outside the home)

Member benefits:*

Only with AHS
Video call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • One FREE HVAC tune-up
  • Offers for home services such as rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Plans subject to change. See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply. Video call hours are 8AM-9PM CST, 7 days/week. Subject to change.


*Member Benefits: These services are offered in addition to your plan. Benefits may be provided by a third party, be subject to additional terms and conditions, and/or require payment of additional fees/costs. Subject to availability.

Heating Systems Warranty Coverage Details

Covered:
All parts and components of permanently installed heating systems up to a 5 ton capacity of the following types:
Geothermal units
Package units
If repair or replacement is needed, we'll cover upgrades to maintain compatibility and/or compliance with SEER, HSPF, or refrigerant standards
Heat pumps
Mini-splits
Hot water or steam circulating heat
Electric baseboard
Not Covered:
Radiant cable heat
Window or portable heating units
Fireplaces, grain, pellet, coal or wood heating units
All parts and components of geothermal systems located outside or under the covered home’s main foundation
Fuel storage tanks
Humidifiers and dehumidifiers
Ultraviolet lights
Home purification systems

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply. 

AHS

Heating System FAQs

Yes, all 3 of our home warranty plan options cover parts and components of heating systems up to $5,000 per unit during your 1-year agreement term. Please see the plan agreement for more detailed coverage information, limitations and exclusions.

All 3 of our home warranty plans cover parts and components up to $5,000 per heating unit (per 1-year agreement term) for forced air (gas, electrical, oil), geothermal, wall mounted heaters, floor furnaces, package units, heat pumps, and more. Please see the coverage details on the page above or the plan agreement for more information on limitations and exclusions.

Yes. We cover parts and components of older systems and appliances no matter their age, as well as unknown, preexisting breakdowns. You can also purchase an American Home Shield home warranty without an inspection or maintenance records. 

If we can’t repair your covered heating system, we’ll replace it subject to your plan's $5,000 per system limit and the other limitations and exclusions included in your plan agreement.

Once your coverage begins (30 days after you sign up for your new home warranty plan) you can request service 24/7 online via MyAccount or call 1-888-691-2854 during standard business hours to request service.

Our best home warranty plan is the one that’s right for you and your home. The ShieldSilver plan covers the parts and components of your key systems like your heating and cooling, plumbing, and electrical systems. ShieldGold covers all of the above systems plus your laundry and kitchen appliances. And with ShieldPlatinum, you get coverage for just about everything: parts of home systems and appliances, plus premium features like roof leak repair coverage, and one free HVAC Tune-up per agreement term. No two homes are the same, and that’s why we have options – so you can find the plan that fits your needs.

With an American Home Shield home warranty, you’ll receive heating warranty coverage for the length of your plan agreement, which is typically one year and renewable.

When you experience a covered issue or breakdown, you can easily place a service request online via MyAccount, pay your preset service fee, and we’ll assign a Pro to your request.The Pro will come to your home to diagnose the issue repair it based on the coverage and limitations in your plan agreement.

If your central heat stops working, start by checking your thermostat, air filter, and air return vents. If this doesn’t fix the problem, it’s time to call a professional.

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Other home systems we cover

We protect the big and little things that keep your home running and humming

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