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American Home Shield

Home Warranty Plans & Coverage

  1. Home Warranty
  2. Coverage
  3. Home System Warranty
  4. Air Conditioner Warranty & Repair
Air conditioner
Air conditioner

HVAC Warranty Coverage

Air Conditioners

Your air conditioner works hard alongside your HVAC system to keep your home comfortable. That’s why air conditioner warranty coverage is included in our HVAC coverage, helping to keep this important system protected when the unexpected happens. If you discover a covered issue, simply contact American Home Shield® and we’ll send an independent, qualified Pro to your home to help diagnose and complete the repair.

The covered item limit for AC and heating systems (combined) is $15,000. However, the covered item limit for the following types of air conditioners is $2,000: glycol, hot water, or steam circulating heating system, any water heater which supplies heated water to such system(s), geothermal and/or water source heat pumps. American Home Shield will cover up to $1,000 should the contractor need to cut through concrete to access any HVAC system components. For ShieldSilver™, ShieldGold™ , and ShieldPlatinum™ there is a $10 per pound AC refrigerant limit.

House

Homeowner Plans

ShieldSilver™
ShieldGold™
ShieldPlatinum™

Shield Silver™

Covers the hardworking basics. ShieldSilver protects parts of 20 major systems to keep your home running.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Up to $5,000 in coverage per heating and AC system for repair or replacement
  • Up to $1,000 in coverage per water heater for repair or replacement

Member benefits:*

Only with AHS
Video Call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

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Most Popular

Shield Gold™

If more coverage means less worries, ShieldGold is for you. It protects parts of 27 major home systems and appliances in your home.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry Appliances
  • Up to $5,000 in coverage per heating and AC system for repair or replacement
  • Up to $2,000 in coverage per appliance for repair or replacement
  • Up to $1,000 in coverage per water heater for repair or replacement

Member benefits:*

Only with AHS
Video Call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • Offers for home services such as HVAC tune-ups, rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Shield Platinum™

Total peace of mind feels good. ShieldPlatinum protects 29 items, including roof leak repair coverage and other member perks like one, free HVAC tune-up.

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What's covered:

  • Heating and AC systems
  • Electrical systems
  • Plumbing systems
  • Kitchen appliances
  • Laundry appliances
  • Up to $5,000 in coverage per heating and AC system for repair or replacement 
  • Up to $4,000 in coverage per appliance for repair or replacement
  • Up to $2,000 in coverage per water heater repair or replacement
  • Up to $1,000 in coverage for roof leak repairs†
  • NEW: Up to $2,000 in coverage per line for exterior lines (includes water, sewer, and gas lines and pipes outside the home)

Member benefits:*

Only with AHS
Video Call: Option to troubleshoot home issues over a live video call with vetted repair Technicians in the app - at no extra cost

  • One FREE HVAC tune-up
  • Offers for home services such as rekey, ceiling fan installation, light fixture installation, garage door tune-up and more
  • Partner discounts like HVAC filters, eco-friendly home cleaning products, lawncare services, maid services, shopping discounts and more

View Plan

Plans subject to change. See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for modifications or non-covered items may apply. Separate services may be offered to members by affiliates or third parties for additional fees and/or terms.

†Not available for condos/townhomes/mobile homes or in Connecticut and Hawaii.

*Member Benefits: These services are offered in addition to your plan. Benefits may be provided by an affiliate or a third party, be subject to additional terms and conditions, and/or require payment of additional fees/costs. Subject to availability.

HVAC warranty coverage - including air conditioners

Covered:
All parts and components of permanently installed air conditioning systems up to a 5-ton capacity, including condensation line of the following types:
Ducted central electric split and package units
Geothermal units
Evaporative coolers
Wall air conditioners
Mini-splits
Not covered:
All parts and components of geothermal systems located outside or under the covered home’s main foundation
Fuel storage tanks
Window or portable air conditioning units
Water towers and chiller systems
Chillers and chiller components
Humidifiers and dehumidifiers
Ultraviolet lights or ultraviolet line insulation
Home purification systems
The Covered Item Limit is $5,000. Included in the Covered Item Limit is a $10 per pound refrigerant limit.

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for modifications or non-covered items may apply. Separate services may be offered to members by affiliates or third parties for additional fees and/or terms.

AHS

Air conditioner warranty coverage FAQs

Yes, all three of our home warranty plans cover parts and components of air conditioners under our HVAC warranty coverage. The covered item limit for AC and heating systems (combined) is $15,000 during your 1-year plan agreement term.

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for modifications or non-covered items may apply.

All three of our home warranty plans include HVAC warranty coverage with a combined coverage limit for AC and heating systems of $15,000 per 1-year plan agreement term. This coverage includes ducted central and electric split and package units; geothermal; evaporative (swamp) coolers; wall ACs; heat pumps; mini-splits; forced air (gas, electric, and oil); wall-mounted heaters; floor furnaces; package units; hot water or steam circulating heat; electric baseboard heat. It does not include coverage for window units, or outside or underground components for geothermal and/or water source heat pumps.

Yes, all three American Home Shield plans offer coverage for AC refrigerant, up to $10/lb. However, you can add unlimited refrigerant warranty coverage to any of our plans—an important home warranty benefit since refrigerant can be so expensive.

If we can’t repair your covered air conditioning system, we’ll replace it subject to your plan's $15,000 combined coverage limit for heating and cooling systems per 1-year plan agreement term.

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

Air conditioner units generally last 10-20 years with proper maintenance.

Common issues include refrigerant leaks, frozen coils, dirty filters, and mechanical wear and tear.

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Other home systems we cover

We protect the big and little things that keep your home running and humming

Included with these plans

Shield Silver™

Shield Essential℠

Shield Essential℠

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Staging