American Home Shield
Shield Platinum™
Coverage for just about everything
We’re here to help when things stop working. With our ShieldPlatinum home warranty plan, you get coverage for just about everything: parts of 23 key home systems and appliances plus premium features like roof leak repair coverage and one free annual HVAC tune-up.
- $50,000 total limit per agreement term
- $1,000 roof leak repair limit
- $5,000 per covered HVAC system
- $4,000 per covered appliance
- Partner discounts and offers for home services and essentials
- Unlimited AC refrigerant
See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.
Here’s what’s covered
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Heating & AC Systems
If staying warm or keeping your cool is your thing, we’ve got the right home warranty coverage for you.
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Electrical Systems
You don’t have to power through electrical issues. We’ll help you get your spark back (safely of course).
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Plumbing Systems
Whether you’re dealing with a drip, leak or clog, we’ll help get things flowing again.
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Kitchen & Laundry Appliances
When these home heroes stop working, it’s a good day to have a home warranty.
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Member Benefits
We offer additional services like seasonal HVAC tune-ups, rekeys, smart home/tech installations, partner discounts and more.
AC - Covered
Heating - Covered
Water Heater - Covered
Refrigerator - Covered
Oven - Covered
See ShieldPlatinum™ up close
Check out everything that's included in a ShieldPlatinum™ plan.
Heating & Air Conditioning Systems
Air Conditioners
Heating Systems
Ductwork
Electrical Systems & Accessories
Interior Electrical Lines
Main Breaker & Fuse Panel Box
Built-in Exhaust, Bathroom, Attic & Whole House Fans
Doorbells
Ceiling Fans
Garage Door Openers
Plumbing Systems & Accessories
Interior Plumbing Lines
Water Heaters
Toilets
Faucets & Valves
Built-in Jetted Tub Motors, Pumps & Air Switch Assemblies
Kitchen Appliances
Refrigerators
Ranges & Cooktops
Ovens
Dishwashers
Built-in Microwaves
Garbage Disposals
Installed Instant Hot/Cold Water Dispensers
Roof Leak Repair
Roof Leak Repair
Member Benefits
HVAC Tune-ups
Coverage Levels
AC Refrigerant
Unlimited
Roof Leak Repair Limit
$1,000 limit per agreement term
HVAC Limit
$5,000 per system per agreement term
Appliances Limit
$4,000 per appliance per agreement term
Code Violations, Permits & Modifications
$250 per agreement term
Coverage add-ons
Go for more to get the most from your plan
There’s a lot that can go wrong in a home. But then again, there’s a lot to celebrate with extra coverage from your home warranty plan.
- Electronics Protection Plan
- Pool & Built-In Spa Equipment
- Roof Leak Repairs included in ShieldPlatinum™
- Guest Unit
- Septic Pump
- Well Pump
Frequently Asked Questions
With the ShieldPlatinum home warranty plan, AHS covers the parts and components of 9 kitchen and laundry appliances that keep your home running - refrigerator, oven, range/cooktop, built-in microwave, dishwasher, garbage disposal, instant hot/cold water dispenser, and your clothes washer and dryer. And your coverage includes $4,000 per covered appliance per agreement term. We also cover multiples of each item – like that extra fridge or double oven, and we don’t care how old your appliances are – they’re covered.
For full appliance coverage details see our sample contract.
Yes, for covered breakdowns, AHS will repair or replace the covered appliance subject to the limitations and exclusions in your plan agreement. We’ll even haul away your old defective unit. AHS has the sole right to determine, according to the terms of your contract, whether a covered item will be repaired or replaced.
With the ShieldPlatinum home warranty plan, there is a $50,000 total limit per agreement term and we never limit the number of service requests you can make. Heating and AC systems will have a maximum coverage limit of $5,000 per covered system and $4,000 per covered appliance per agreement term. It also includes unlimited AC refrigerant and a $1,000 roof leak repair coverage limit.
See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.
In the event that your item is not covered, we'll keep you updated so you have the ability to decide whether you want us to complete the repair out-of-pocket or not. One benefit is that you won’t have to find the right Pro for the job because we’ll handle that for you. An AHS customer service representative can help answer any questions you might have related to your coverage.
The cost of a ShieldPlatinum home warranty plan varies depending on the size and location of your home. That’s why we need your address to provide you with an accurate price. To get your personalized quote, shop plans now.
With ShieldPlatinum, you get coverage for just about everything: key parts of 23 major systems and appliances, plus rook leak repair coverage and unlimited AC refrigerant, and member perks like one, free HVAC tune-up per agreement term.
You can place your first service request 30 days after you sign-up. When you buy online, the date your plan starts shows on the confirmation page and in your email confirmation. We won’t charge you until your coverage starts, but you can still set up your online profile on MyAccount so you’ll be ready to place service requests, access your plan agreement, and get member discounts on home maintenance services.
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